Ebikespecialist Bicycle Insurance billboard


We’ve partnered with Ebikespecialist to offer hassle free, transparent insurance for bikes and cargo bikes.

So, you’ve just received your shiny new Ebikespecialist and now you’re looking to keep it safe. Let us introduce you to our cycling insurance partner Ebikespecialist - they provide transparent insurance that doesn’t cost the earth.

Just like us they put their community first, so you're in safe hands. Whether you're a daily commuter or an e-bike adventurer, you can enjoy peace of mind from as little as £5 a month. Should you need to make a claim, they'll get you back on two wheels in no time. It's fast, fair and hassle free.

What's more, as a Ebikespecialist customer you get your first 30 days of insurance absolutely free.

Lady wearing a bicycle helmet

About Ebikespecialist

Ebikespecialist's collective cover is made especially for cyclists, for life on and off your bike. They have flipped outdated traditional insurance on its head with a new collective offering. No upfront premiums are paid by consumers, instead at the end of each month your contributions are based on the collectives' claims that month. The payment will change each month but will be capped at the price of a traditional insurance policy.

If claims performance is better than expected in one month, everyone will benefit in that improvement. Plus, 80% of your money goes straight back into the collective: fixing, replacing and helping. And the other 20% keeps their wheels spinning. It’s as simple as that.

The Benefits

Unlike other outdated insurers, Ebikespecialist don’t charge a fixed sum upfront. Instead, they calculate your premium based on the actual cost of claims that month. Much fairer. That means your payments will vary, but your maximum contribution will be capped and some months you might pay nothing if nobody claims. Claims are handled by experts and usually agreed within a day. With no depreciation or excess. They've ditched annual contracts locking you in, with Ebikespecialist, if you want to leave, you can. Anytime.


Every Ebikespecialist policy is protected by a cap. Your cap (the maximum we will ever charge you in a month) is a fixed amount. It is based on the value of your bikes and gear and is there to protect you if a high number of damages or losses occur in the collective.

Here are some examples:

  • If your bike is worth £500 your cap will be £7 per month.

  • If your bike is worth £1,000 your cap will be £11 per month.

  • If your bike is worth £2,000 your cap will be £20 per month

Not all home insurance policies are made equal and whilst your home insurance policy might provide some cover for your bike(s), it's not likely to be adequate or cost-effective for an avid cyclist like you!

In this blog piece Ebikespecialist gives some tips on what to look out for in your home insurance policy when assessing whether you need cycle-specific cover.

By joining the Ebikespecialist Club for £1 per month you can get comprehensive liability cover to protect yourself if you were involved in an accident that was deemed your fault.

No matter what you ride, you’ll get up to £2,000,000 that you are liable to pay including legal costs if you injure someone, or damage their property whilst using your bike.

Ebikespecialist covers your bike(s) and gear, even when you crash. Sometimes bad things happen to good people - whether it's a traffic accident or a mis-hap on the trail.

But Ebikespecialist will cover any bike damage that impedes its function.

To cancel your Ebikespecialist policy follow these steps:

  1. Sign into your Ebikespecialist account

  2. Click cover

  3. Click Pause or Cancel your policy

You can cancel your policy at any time and pay your share for the days in the month that you had an active policy.

We understand that you may want to pause your policy without severing ties with the collective, perfect for winter hibernation or when you know you’ll be off of the bike. You can pause your policy within your account and quickly reactivate it again when you’re ready to get back on the bike.

You can submit a claim at any time in your Ebikespecialist account by hitting the claims tab, then ‘Add a claim’.

You can find out more about what information you need to provide to make a claim here or what you need to include in your claims video statement here.

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Meestgestelde vragen

Hoe wordt mijn fiets geleverd?

Je nieuwe fiets wordt rijklaar bij je geleverd. Onze gediplomeerde monteurs lopen de fiets volledig na. Spaken worden gespannen, versnellingen worden afgesteld en eventuele accessoires worden direct bevestigd. Ze maken ook nog een testrit, om zeker te weten dat alles in orde is. Hoef je dan helemaal niets zelf te doen? Nee hoor. Na levering kan je direct op pad gaan met je nieuwe fiets. Ideaal toch?

Wat is de levertijd van een fiets?

Per framemaat wordt aangegeven wat de levertijd is van de fiets. Als de fiets bij ons op voorraad is, dan kan je zelf bij het afronden van de bestelling een gewenste bezorg- of afhaaldatum kiezen. Moet de fiets nog worden geproduceerd? Dan vind je bij de betreffende maat de datum waarop wij verwachten dat de fiets bij ons binnen komt. 

Hou er wel rekening mee dat de levertijd uitgesteld kan worden door de leverancier door onvoorziene zaken. Wij streven er altijd naar om je hiervan zo snel mogelijk op de hoogte te brengen als dit het geval is.

Hebben jullie winkels waar ik kan proefrijden?

Wij hebben 20 winkels waar je op een groot deel van de fietsen uit ons assortiment kan proefrijden. Kom langs en ervaar zelf het verschil tussen de fietsen. Onze medewerkers staan voor je klaar voor deskundig advies en helpen je graag om de fiets te vinden die echt bij je past.

Hoe bepaal ik welke framemaat het beste bij mij past?

Bij iedere framemaat staat de beste passende gemiddelde lichaamslengte vermeld. Wil je er zeker van zijn dat je de juiste framemaat aanschaft, dan kan je dit berekenen d.m.v. het opmeten van je binnenbeenlengte. Meet de binnenbeenlengte zonder je schoenen aan. Dat doet je door je benen zo’n 15 cm uit elkaar te zetten en de afstand tussen de grond en kruishoogte te meten. Als je deze lengte (in cm) vermenigvuldigt met 0.68, krijg je de bijbehorende framemaat.

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